About Caretakers

Care rooted in relationship.

We believe people thrive when they feel known, respected, and at home. That belief guides every detail of the support we provide.

Care built around the person.

Caretakers LLC was founded to offer families a more personal approach to caregiving: consistent support and a team that takes time to learn the whole person.

We support comfort, dignity, meaningful routines, and genuine connection wherever a client calls home. We also work alongside families and trusted health-care partners so changing needs can be met thoughtfully.

Our values

Dignity, always

We speak with respect, preserve choice, and protect each person’s sense of self.

Details matter

Preferences, routines, family traditions, and small comforts are all part of good care.

Communication builds trust

Families deserve clear, compassionate updates and a reliable partner.

Our caregiving team

Experience, compassion, and a commitment to learning.

Our caregivers bring different backgrounds and strengths together around one goal: thoughtful, individualized support for every client.

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Experienced caregivers

  • Long-term caregivers bring years of hands-on experience and a deep understanding of personalized daily support.
  • Certified Nursing Assistants (CNAs) contribute specialized training in personal care, mobility, safety, and Activities of Daily Living.
  • Family caregivers bring empathy and perspective shaped by caring for their own loved ones.
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Motivated newcomers

  • Fresh perspectives come from carefully selected team members who are eager to learn and make a positive difference.
  • Upbeat personalities help create a warm, encouraging environment centered on connection and quality of life.
  • Ongoing guidance supports consistent expectations, strong caregiving habits, and continued growth.

Connected support

Working alongside trusted local providers.

Care needs can change over time. When appropriate, we coordinate with independent medical, therapy, hospice, and home-health professionals to support continuity, comfort, and clear communication.

Aderholt Medical

Our trusted medical and palliative-care provider helps monitor clients and manage ongoing health needs in the home.

Hospice of North Alabama

Hospice support may be coordinated when appropriate, helping clients and families receive compassionate end-of-life care in a familiar environment.

If a family prefers a particular hospice or home-health agency, we are open to discussing available options and whether the arrangement is an appropriate fit.

Katie Huston Payne, Owner and CEO of Caretakers

Meet our founder

Katie Huston Payne

Owner & CEO

Katie’s path to caregiving began far outside the traditional health-care world. A five-time high school state champion, she earned a full track and academic scholarship to Mississippi State University, where she completed both a bachelor’s and a master’s degree in mathematics.

She later began a PhD program in Instructional Systems and Workforce Development, completing all required coursework and passing her comprehensive examinations. With only her dissertation remaining, an experience during a Christmas break changed the direction of her life.

While working in her aunt’s private home during that Christmas break, Katie fell in love with the personal, home-centered approach to supporting older adults. She saw how meaningful it was for each person to be truly known—not treated as part of a one-size-fits-all system. That experience inspired her to step away from her doctoral path and build Caretakers.

“Mathematics taught me how to study a problem, recognize patterns, and build a solution that works. I bring that same thinking to care—learning the individual, understanding what matters to them, and creating a thoughtful plan around their unique needs.”

Today, Katie’s discipline, strong work ethic, and analytical background shape every part of Caretakers. Her approach is never cookie-cutter: every person deserves an individualized system of support designed to help them feel comfortable, respected, and cared for.

Caregiving is also woven into Katie’s family story. As a fourth-generation caretaker, she now sees the path that brought her here as more than a career change—it may have been her calling all along.

Want to learn more about us?

We would love to hear your family’s story and answer your questions.

Meet our team →